Last Updated: March 2026

We stand behind the quality and authenticity of every product we deliver.

Due to the nature of consumable health supplements, returns are only accepted under specific conditions to ensure safety and product integrity.

Eligible for Return or Replacement

We offer a return or replacement if:

• You received a damaged product
• You received the wrong product
• The product seal is tampered before delivery
• The item is missing from your order

To initiate a request, please contact us within 48 hours of delivery with clear photos or videos of the package and product.

Non-Returnable Items

For safety and hygiene reasons, we do not accept returns in the following cases:

• Opened or used products
• Change of mind after delivery
• Taste or flavour preferences
• Minor packaging wear during transit (without damage to product)

Refund Process

Once your request is approved:

• Replacement will be shipped at no extra cost
• Refunds (if applicable) will be processed to the original payment method
• Refund timelines may vary based on your payment provider (typically 5–7 working days

Order Cancellation

Orders can only be cancelled before dispatch.

Once shipped, cancellations are not possible.

Need Help?

For any concerns, reach out to our support team:

support@mitoelev8.com

WhatsApp Support: +91 63808 74902

We’re here to ensure a smooth and transparent experience every time you shop with us.